14-Day Return and Refund Policy

At Famous Tech Shop, customer satisfaction is important to us. Eligible products may be returned within 14 days after the date the order is delivered.

Return Eligibility

To qualify for a return:

• You must request the return within 14 calendar days after delivery.

• The product must be in its original condition, with no damage, misuse, modification, or excessive wear.

• All original accessories, cables, adapters, manuals, packaging, and promotional items must be included.

• You must provide the order number or other proof of purchase.

• The product must have been purchased directly from FamousTechShop.com.

We may inspect and test returned electronics before approving a refund. Products returned incomplete, damaged, altered, locked, or in a materially different condition may be rejected or subject to a deduction reflecting the product’s loss in value, where permitted by law.

Starting a Return

Before sending anything back, contact us through our Contact Us page or email us at [CUSTOMER SERVICE EMAIL]. Include:

• Your full name

• Order number

• Product being returned

• Reason for the return

• Photographs or video if the product arrived damaged, defective, or incorrect

If your return is approved, we will provide return instructions and the authorized return address. Returns sent without prior authorization may not be accepted.

Return Shipping

For returns based on preference, compatibility, an accidental order, or a change of mind, the customer is responsible for return-shipping costs. Original shipping charges are nonrefundable.

If we sent an incorrect product, or the product arrived damaged or confirmed defective, Famous Tech Shop will provide an appropriate resolution and cover reasonable return-shipping costs when a return is required.

We recommend using a trackable and insured shipping service. Famous Tech Shop is not responsible for customer-return packages that are lost or damaged in transit.

Damaged, Defective, or Incorrect Products

Inspect your order promptly after delivery. Contact us within 14 days if the product is damaged, defective, incomplete, or different from what you ordered.

Please retain the product, packaging, shipping label, and all included materials while we review the issue. We may request photographs, video, serial numbers, or troubleshooting information before authorizing a replacement or return.

Computers and Electronic Devices

Before returning a laptop, computer, phone, tablet, or other data-storing device, you must:

• Back up your personal data.

• Sign out of all accounts.

• Remove passwords, activation locks, and device-management restrictions.

• Restore the device to its original factory settings when possible.

• Remove personal files, SIM cards, and memory cards.

Famous Tech Shop is not responsible for personal data or accessories left on a returned device. Devices that remain account-locked, password-protected, or activation-locked may not qualify for a refund.

Nonreturnable Items

The following items cannot be returned unless they arrived damaged, defective, or incorrect:

• Gift cards

• Downloadable or digital products

• Products marked “Final Sale” or “Nonreturnable” before purchase

• Products damaged through misuse, neglect, unauthorized repair, modification, liquid exposure, or improper installation

• Products missing serial-number labels or with altered serial numbers

• Items returned more than 14 days after delivery

This section does not limit any rights that cannot legally be excluded.

Exchanges

The fastest way to receive a different product is to return the eligible original product and place a new order. If we sent an incorrect or defective item, contact us before placing another order so we can provide the appropriate resolution.

Refunds

After receiving and inspecting the return, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please allow up to 7 business days after approval for us to process the refund. Your bank or card issuer may require additional time to post it to your account.

We do not charge a restocking fee for eligible products returned complete and in their original condition. Original shipping charges and customer-paid return-shipping costs are not refundable unless the product arrived damaged, defective, or incorrect.

Order Cancellations

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after an order has entered processing or has been shipped. If the order has already shipped, the standard return conditions will apply.

Contact Us

For questions or to request a return, contact:

Famous Tech Shop LLC
Email: [CUSTOMER SERVICE EMAIL]
Return address: Provided after return authorization
Customer-service hours: [BUSINESS HOURS]

Effective date: [MONTH DAY, YEAR]