Our Store Policies
Welcome to Tech Shop! We are committed to providing you with high-quality refurbished laptops and exceptional customer service. Please read our policies carefully to understand our practices and ensure a smooth shopping experience.
Quality Assurance
Rigorous Testing: Every refurbished laptop undergoes comprehensive testing and inspection to ensure it meets our high standards of performance and reliability.
Warranty: All laptops come with 30 days warranty covering hardware defects. If you
encounter any issues, please contact our customer support team for
assistance.
Shipping Policy
Processing Time: 1-3 Business days . Orders are typically processed and shipped within 3 business days.
Shipping Methods: We offer various shipping options to suit your needs. Shipping fees and delivery times will be calculated at checkout.
International Shipping: We offer international shipping to selected countries. Please check our shipping options at checkout for availability and rates.
Return and Refund Policy
Return Period: You may return your purchase within 30 days of receiving it. To be eligible for a return, the laptop must be in its original condition with all accessories included.
Return Process: To initiate a return (Return process) or please contact our customer support team at email] We will provide you with a return authorization and instructions.
Refunds: Once we receive and inspect the returned laptop, we will process your refund. Please allow 7 business days for the refund to appear in your account.
Privacy Policy
Data Protection: We are committed to protecting your personal information. We use secure servers and encryption to safeguard your data.
Information Use: Your information is used solely for processing your order and providing customer support. We do not share your information with third parties without your consent.
Customer Support
Contact Us: If you have any questions or need assistance, please reach out to our customer support team at [email] or call us at [chat]. We’re here to help and ensure you have a positive experience with us.
Terms and Conditions
Acceptance of Terms: By purchasing from our store, you agree to our policies and terms of service. We reserve the right to update these policies at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.
Thank you for choosing Famous Tech Shop. We value your business and look forward to serving you!